The AAC Learning Center Moodle provides free evidence-based content on augmentative and alternative communication (AAC) for pre-service teachers and speech-language pathologists. Students will be able to complete activities on-line, and then download a Certificate of Completion as documentation of their activities. Students also will be able to print and complete a guided notes activity that summarizes the key content of the module.
Below please find an outline of the content for Supporting Patient-Provider Communication. Please click on Supporting Patient-Provider Communication to view the materials at the AAC Learning Center Moodle.
Update – April, 2025
– over 2,300 future teachers and speech-language pathologists have completed this module since it was made available in August, 2021
– over 96% of students would recommend the use of this module to others with an interest in this topic
Effective communication between patients and healthcare providers is essential for positive outcomes. In this module you will learn the PACT strategy (Burns, Baylor, & Yorkston, 2016), which includes 9 action steps to help support positive medical interactions for persons with complex communication needs.
You will see how PACT can be used to support positive outcomes for
Dave, an adult with cerebral palsy, a co-leader of the RERC on AAC Educational Team, and a co-author of this module. Dave will describe his development of a communication passport to improve communication outcomes.
Niam, an autistic adolescent and talented artist, as he prepares for a dentist appointment. The use of visual schedules, social stories, and other comprehension supports help to create a more positive communication experience for Niam.
“Matt”, as he recovers from an accident in the hospital. This case illustrates the importance of immediately providing communication supports when an individual has lost the use of speech.
We estimate it takes students approximately 45 minutes to complete this module and earn the Certificate of Completion. To view the module, please go to https://moodle.aac-learning-center.org , register, and log in. You will then be able to select (“Access”) the module on Supporting Patient-Provider Communication.
Please reference these materials as
- McNaughton, D., Stroschein, R., & Chapple, D. (2021, June 10). Supporting Patient-Provider Communication [Instructional Resource]. AAC Learning Center. https://aac-learning-center.psu.edu/moodle/supporting-patient-provider-communication/
If you are an Instructor who would like to use these free materials in your class, you are welcome to do so. For additional information and instructional support materials, please register for the AAC Learning Center Moodle , and then register for the Instructor Resource module.